WJEC A Level Business Studies Business Studies A Level for WJEC

As Module 2 Business Functions

Operations Management - Section Title

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Past Paper Questions


Activities

Productivity

  • Production and adding value.



  • The concept of productivity.
  • Methods of improving productivity.



  • Capacity utilisation.



  • Just-in-time and stock control.

Purchasing and Quality

  • The role and importance of the purchasing department.
  • Meaning of quality.
  • Quality control and quality assurance. Benchmarking.



  • TQM.



  • Lean production



  • Kaizen.



Technology

  • The impact of invention and innovation on production processes.


Research and Development

  • Role and importance of new product design in business success.